Verbal
Comprehension, Numerical Comprehension and Error
Checking Tests for Customer Facing Staff from
Saville Consulting.
Customer Aptitudes has been designed for customer
interface roles in call centres, hospitality,
leisure, health and education. Each test is shorter
than the industry standard whilst offering robust
reliability and validity data.
To view qualifications required to use these
tests and to download sample reports, please view
the right-hand panel "Qualifications Required"
and "Test-related Downloads" respectively. |